Get in touch

Questions about orders, warranty, sizing, trade-ins, or anything else — we'd rather hear from you than have you guess.

Response times

We reply within one working day, Monday to Friday. Weekends and bank holidays may take a little longer. Warranty queries get priority.

Order reference

For anything order-related, please include your order reference (starts with VP- followed by the date and four digits). It helps us find your order faster.

Business and bulk

Looking to kit out an office, school, or production? Email hello@vectorpointsys.co.uk with "Bulk" in your subject line. We do discounted pricing on 10+ units.